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Reserve at Hillcrest Logo


3.5

| 834 Reviews


10500 Hillcrest Rd, Kansas City MO 64134

(816) 761-7617

http://www.reserveathillcrest.com/


See why our residents are raving! Our Kansas City, Missouri, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Reserve at Hillcrest apartments in Kansas City, Missouri today. 


Reviews List

L

LovenNique

August 11, 2026

E

Overall bad experience the only plus is they do spray for bugs management does not care about your problems won’t follow up was without AC for a year nobody cared no compensation said well it’s about to get cold very lousy very careless dishwasher has been broken since I moved in said they would put in request for new one never did never cared pool never open trash overflowing neighbors rowdy staff rude told me they would lock me out my apartment during my ac issue and they never know anything always um that person isn’t in or in will call you back don’t call back gotta remind them everyday to get something resolved tbh its very 1 star

Elise Grant

August 07, 2026

K

Ms Anita was my first and primary contact. She is very attentive and focused on answering all questions to get you the unit you want. She calls back when she says she will. Ms Anita is absolutely wonderful I recommend my son to come apply. Most of all, the approval process was very easy and quick (within 2 hrs or less). They have once a month move ins however can accommodate those who need to move in sooner. I didn’t move in till after 45 days after application. Ms Anita chose the apartment based on my needs. I chose second floor unit so I don’t have to hear people above or deal with insects that are usually when on the first floor. However I’ve seen none even when walking around the property. When I finally got my keys my apartment was freshly painted and thoroughly cleaned and smelled great! The unit is in the exact location I wanted. The leasing agents provide me a move in gift which was very thoughtful and kind. The application process is all done online so all you have to do is come in for the keys , and that’s it! I highly recommend this community. All units have your own washer and dryer. We have trash valet. Which means someone comes by to pick up trash each day. Price varies but not outrageous like most places are doing in the KC metro area.

Kanita Jefferson

July 30, 2026

L

Lopez Montilla

July 10, 2026

S

The pool hasn't opened in years, and the management company (which has changed hands literally at least 4 times in just a few years) literally refuses to talk to you about it. They claim they're fixing it now, but that's only because they're (yet again) trying to sell the property to another company (and probably raise the rent another $300 again). The driveways and parking lots are full of potholes, any work they do on the apartment is done at the absolute lowest possible cost (and always the least effective methods). Example: they painted everything, but didn't sand the splintered wood or replace the damaged stair railings. They get real pissy about rent, but they make it extremely difficult to actually pay it. They don't want to actually run a space where people live, all they ever want is to try and sell the property for a profit, over and over and over. It's basically a slum apartment, and the owner doesn't even live in the state. Do not, no matter how desperate you are, do *not* sign a lease here. This place is utter garbage and has been for years.

Sera Michelle

July 03, 2026

A

Hey everybody this is the most ridiculous story you'll ever hear about a property manager I've been living here since 2023 keep mind you I actually lived here in 2008 and I also came back in 2017 so I've been here a couple of times but this last rodeo I did with this reserve at Hillcrest was awful I move out clean the apartment I get a bill for $341 you want to know why they're going to pay someone to clean the apartment they're going to shampoo the carpet and they have to change a light bulb oh and don't forget the drip pans that they left when I moved in that were dirty that I put back and they were clean now you have to remember the whole time I was there I could never ever get maintenance in my apartment oh except the one time I had to call the health department on them for my ceiling leaking for 2 weeks straight. And oh yeah by the way my rent was always on time Now you have to realize I've never not gotten back my deposit every apartment I've ever lived in I get back my deposit I have never owed and I've been doing this for 40 years I left the apartment clean but they want to charge I'll me for sending someone else in to do a thorough thorough cleaning they left the apartment when I moved in there it was dirty filthy the carpet wasn't even clean the pan drips were awful and now get this if you live there now they are telling us that you have to pay 2 months back amenities for water and sewer But I know I got my bill the first month I was there for a amenities what apartment complex could afford $60000 in the rear for utilities. In what apartment complex wouldn't charge a larger deposit if they knew you had to pay back utilities none of what she stated to me is in my lease I will forever not owe 341 So yes if you live there you're going to get a bill for everything they charge you for everything do not stay here do not stay here do not stay here and the property management does not exist they never respond to anything and yeah I'm taking this to court bet you on that. And nothing said about the amenities on the property old raggedy don't work like the pool for the last 2 years grills can't use can't enjoy the tennis court because of the trash or the foul smell of a dog poop in urine and everybody lets their dog poop and pee anywhere and it's unsafe they have grills on the patios this property has had at least two fires that I know of live there at your own risk even the trash valet they only come once or twice a week an the trash can does not work at all or is always overflowing with trash You say why did I move back there this last time I thought the property I came back without looking at the property when you walk the property just look around if they have a groundskeeper the wood is turning to termites they don't sweep the stairs or clean and they don't have your address on the building which is stupid like people are supposed to know your building number and not your address how silly.

Annie Scott

June 11, 2026

L

I’m so thankful for Ms. Sue, Ms. Renee, and Ms. Anita for making my apartment search and move-in experience such a wonderful one. From the very first tour of the apartment complex to the move-in process and even afterward, they were incredibly helpful, patient, and kind. They went above and beyond to make sure I had the best possible experience and that everything was taken care of. Their professionalism, encouragement, and friendly attitudes put me completely at ease and made what could have been a stressful process feel smooth and enjoyable. I truly appreciate all they did to help me feel welcomed and at home, and I cannot thank them enough for their outstanding customer service and genuine care.

Lamond Southall

June 10, 2026

J

Do Not Clean Your Apartment When You Move They Will Take Your Deposit No Matter What. I Left My Apartment Spotless & They Still Charged For A Unit Cleaning Fee & Carpet Shampoo & One Light Bulb. My Dryer Didn’t Work For Five Years & The Last Week They Finally Came & Fixed It. My Water Heater Was Going To Explode & My Apartment Was 90 Degrees During Winter I Felt Like I Was Living In Hell For 2 Months They Didn’t Fix My Water Heater. I Went Like A Month With No AC During Summer. Raccoons Take Over The Whole Complex. My Ceiling Was Caving In For A Whole Year Because Of Water Leaking. Let’s Not Forget The Pool Only Working One Out Of The 5 Years Of Living There. I Do Not Recommend Living At This Apartment.

Judy Blalack

June 08, 2026

R

There is a MAJOR car theft problem going on at this complex. My car has been broken into twice and eventually stolen in December. The gate is never closed and do not have cameras or security so at night anybody could be walking through here. I’ve spoke to the office about it and they literally did nothing, nor made any safety upgrades. Just a warning for anybody who can’t afford to take anymore L’s that place is only concerned about rent!

Ri Ri

June 06, 2026

M

Maurice Laws

May 28, 2026

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