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Reviews Page 83

Reserve at Hillcrest Logo


3.49

| 840 Reviews


10500 Hillcrest Rd, Kansas City MO 64134

(816) 761-7617

http://www.reserveathillcrest.com/


See why our residents are raving! Our Kansas City, Missouri, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Reserve at Hillcrest apartments in Kansas City, Missouri today. 

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Troy Gasperino

February 07, 2016

A

If I could give this office staff a negative rating I would. Yes I give sundace credit for the renovations that they have made to vacant apartments but they pay no attention to long term residents. The new paint job was poorly done without thought of the residents building addressing are painted the same color as the building and apartments have no numbers anywhere. I cant even as much as get a pizza delivered due to the pizza man not being able to locate my apartment without me standing outside in the freezing cold. There was a dog park build yippie but what about a playground for the kids to keep them from running around the front and back of buildings trammeling the grass. To top it all off they have big dumpsters throughout the complex that are often over filled with trash pouring out and spilling into the roadways that stays there for days. I am miserable where I live and it’s all because the staff does not care about resident concerns instead I’m supposed to be impressed by a dog park and ugly paint job. DO NOT MOVE HERE, STAFF IS DIFFICULT INEXPERIENCED, AND DON’T CARE ABOUT RESIDENTS

Ali Sun

January 05, 2016

E

Wonderful

Earl Morgan

October 19, 2015

S

Sam Merren

October 14, 2015

October 14, 2015

J

The apartments clearly used to be in bad shape. When we moved in it was definitely NOT what was expected. The floors were uneven, our bookshelf was leaning they were so uneven. There were fleas! The new appliances had been poorly put in. They had painted over mold in the bathroom and over stickers on the bedroom doors. Even our front door was crooked and you could see at least one inch of light coming in where it wasn't sealed. I contacted the office a couple days after move in letting them know all of the problems. The staff was rude and unhelpful. After a few days they decided to let us out of our lease, fortunately. They agreed we would pay the days we stayed there for that month out of our deposit which was 425 dollars plus a pet deposit of 200 dollars. We only received 65 dollars back because they charged us extra days of stay plus a late fee even though that was not what was agreed upon. It is four months after we left and we still have yet to receive our 65 dollar check...I have called and they keep saying I'll receive a call back. By far the WORSE apartment experience ever! I DO NOT SUGGEST!

Jordan Rainbolt

September 18, 2015

M

The Staff is just amazing, especially Larissa, Conner and Matthew.. Ive only been there 2 weeks but my apt is wonderful and exactly what i was told it would be like. Any maintenance requests that was listed from my move in inspection has been completed, and anything that has come up was handled promptly. So happy i made the move here!

MARY DIANE KLEPACH

August 31, 2015

M

The Staff is just amazing, especially Larissa, Conner and Matthew.. Ive only been there 2 weeks but my apt is wonderful and exactly what i was told it would be like. Any maintenance requests that was listed from my move in inspection has been completed, and anything that has come up was handled promptly. So happy i made the move here!

MARY DIANE Reed

August 31, 2015

F

Freddie Todd

January 01, 1970

A

About $100-200 over priced. The gate never closes when the office is open and does have not good security. Gate freezes in the middle of moving. The area isn't the best and this fact combined with the gate problem makes this complex over priced. Constant bug problem (you pay monthly pest control). You pay trash, gas, water, pest control, electric. I get that most apartments do this, but there are June bugs and cockroaches even when no food is left out. Trash gets overfilled to where you can't toss anything in there. The heat system dates back to 2002. A one bedroom runs you just under a grand. For that price, take your money elsewhere. The free uncovered parking, google fiber, and the outdoor kitchen/pool area is nice. But the amenities don't make up for the apartment quality. Not ideal for those who don't spend a lot of time at home.

Alanna Raymond

January 01, 1970

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