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Reserve at Hillcrest Logo


3.5

| 839 Reviews


10500 Hillcrest Rd, Kansas City MO 64134

(816) 761-7617

http://www.reserveathillcrest.com/


See why our residents are raving! Our Kansas City, Missouri, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Reserve at Hillcrest apartments in Kansas City, Missouri today. 


Reviews List

N

Love this place! Emily, the new property manager, truly cares and is making improvements all around the property every day. Everyone in the office is super friendly and accommodating. Thank you everyone!

Nick Cresswell

October 07, 2025

E

DO NOT RENT HERE, PLEASE. I don't ever place rating on the internet - mainly because I think one bad experience doesn't deserve it. This place is a different story. I am no longer a tenant here, but will be vague due to on-going talks with our legal team. This is a post to warn people to NOT LIVE HERE. GO ANYWHERE ELSE. The owners/staff do not care about you, the property, your health, experience, or well being. They will leave you in an apartment that is not safe to live in - there is no sense of urgency for SERIOUS issues. Multiple people I have talked to have had to deal with urine/fecal matter, bugs, mold, and more - with empty promises from extremely rude/dismissive staff (especially the main front desk worker). I have been in contact with multiple other residents, which are now documenting their unsafe living conditions. I want to make it clear - there's someone that has our back. There will be litigation in regards to multiple matters that have been well documented and are against Missouri law. Talking has never helped, so maybe this will. Thanks for teaching everyone a very valuable lesson, Haven. It's now time to learn yours.

Envy Aurelius

October 05, 2025

N

Nicole Randolph

October 02, 2025

C

Place is really looking sharp.fenced community The property cares about its tenants.

Clifton Printy

October 01, 2025

C

Place is really looking sharp.fenced community

Clifton Printy

October 01, 2025

K

Sue is great there! Got my a good rate and moved me in quickly! Thank you

Kay Jones

September 22, 2025

J

I moved in here in September 2024, thinking this would be a good place to live, but I was terribly wrong. Management has no PRIORITIES for its residents' apartments maintenance and residents. I made work orders last year in 2024 and didn't complete one of them until July 2025. Then, when they said I didn't have a key to my apartment, I went up to the office once and had them make me a key, and they lost it. Then, I went up a second time, and it's September right now, and my lease is coming up, and I'm moving out here in a couple of weeks. Management also doesn't ever get in touch with you whatsoever, unless you're late on rent or other notices about fixing the outside of apartments to make them look better, but they work like trash. Also, no one uses the gym amenities because they also look like trash, with barely any equipment. Even after the New management, nothing is getting done around the place. I hope I'm not being too selfish on the matter. After all, I want to speak for everyone that lives here because even I talk to my neighbors and they agree as well. At this point, none of these apartments should be over $800. I highly don't recommend these apartments at all. You have to constantly bug management/call them multiple times to get anything back from them. ALSO, Pest Control absolutely sucks here, they don't even have a routine going on for these types of things. I also had a lady come check out my carpet in my room to fix it because I had a work order in for it. After we got done looking at it, she said, "So what do you want us to do about it?" and I looked at her, crazy as hell, and was like, "What?". So obviously, she was no help at all because my carpet is still torn up. It also take up to 5 runs of my clothes to dry them completely no matter the size of the load.

Jara

September 13, 2025

d

Great place to get your car stolen and property vandalized 3 of my neighbors including myself cars were stolen within weeks of eachother.. gates and parking lot lights still not fixed.

deja Wynn

September 13, 2025

M

Needing repair

ME Handley

September 12, 2025

G

within the first week of moving in, my boyfriends car was broken into along with 3 of my neighbors. our neighbor got shot at and struck the building, nearly missing him. infested with mice and stink bugs. my dog and i got run up on twice by pitbulls off leash with no owner around - forcing me to bring self protection just to let my dog out. the “gated community” doesn’t even work. the gym is gross. the pool wasn’t open because who knows what was wrong with it. oh yeah and we didn’t have A/C nearly the whole year we lived there. it got up to 85° in the summer and took them actually forever to replace the entire unit because they had like ~40 people ahead of us also without A/C. the worst place i’ve lived. i had to get out of there and it took over 2 weeks for them to “verify our residence” - making us lose out on other places to live. they simply don’t seem to care about anything, it’s disturbing.

Grace Desbien

September 07, 2025

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