| 835 Reviews
| 835 Reviews
Casmir Nwigwe99p9
October 18, 2017
Cynthia at the front desk has always been polite and gone above and beyond to help me while my wife and I have stayed here at Haven. Larissa is also always smiling and available when needed.
Derek Mead
October 16, 2017
October 15, 2017
Reana
October 15, 2017
Completely renovated recently, office staff is great, very responsive to needs. Won't find a more caring staff in KC.
Travis McClard
October 12, 2017
The place is pretty ok until you have to call and make a maintenance request and you get Cynthia! who is very rude!! Morgan and Larissa are awesome! But if you get her don't expect to get anything done. They expect you to pay rent on time but if you have a MAJOR concern ( like someone else's trash open by your door in the corner on the bottom floor stinking and drawing bugs!) you better not hold your breathe! Waiting to get it resolved! The people on your staff is the reason for this 1 star! If I could give zero I would!
Elyse Lemons
October 09, 2017
This place was horrible to live at after they changed management. They talked about taking out the hot tub. I started living there last year in September they promised they were working on getting the hot tub fixed. It was broken the whole year we lived there. There security gates are always broken and left open. It's funny they think it adds security. They tried to tow my car for Sitting in the same spot too long.i pay for this parking spot monthly too. Put a sticker on my window and towed it before I got home from work. Less than 24 hours later. Needless to say my lease agreement clearly stated I have 5 days to fix the grievance before it's towed. So the apartments had to pay to have my car taken out of the lot and towed back to my paid parking spot. Never get an apartment on the ground floor. We were fighting mice in the walls all winter. They got in through the outside storage unit and ate through my 300 dollar 13 person tent. Art supplies. Probably $800-1000 worth of stuff damaged beyond repair by mice. I was so quick to move. But forgot to send an official letter of separation until 6 days after the 60 day window. So we had to pay extra to live at our apartment for an extra 6 days.
cheyenne tooker
October 05, 2017
So, far I love living here. I can't hear any of my neighbors around me. They offer amazing amenities. The office staff is respectful even to people who come in yelling. The only drawbacks are the patio and parking lot policies. They need more parking spaces and less reserved spots. It's a pain in the butt half of the ones near my apartment you have to pay an extra fee to park at.
cheyenne tooker
October 05, 2017
LOVE LOVE LOVE this apartment complex. I've lived there since May. The individual units are gorgeous, the stainless steel appliances, and the kitchen layout gives the unit a very modern and open feel, the grounds are well kept, it is quiet, and has a very safe feel (especially with the gate that surrounds the entire complex). The maintenance crew is friendly and they are very swift. I haven't met the complete management team but Morgan is most definitely a favorite of mine. She is amazing! Very personable and helpful even before we decided to move in, she remembers my and my husband's name and apartment number so I never have to remind her. It really helps with getting packages, asking questions, and maintenance requests. She really goes the extra step to ensure that it feels more like a community instead of a business. There is a gym that you have 24 hr access to which is nice although I wish the machines and equipment were more up to date, but its no biggie. There is a recreational center directly across the street that my husband uses often. They have basketball leagues and others that anyone can start or join which is a good way to get to know your neighbors and meet people in the community while having some fun. All in all I really love this complex, we couldn't have chosen a better place to settle down.
Akilah John
October 03, 2017
LOVE LOVE LOVE this apartment complex. I've lived there since May. The individual units are gorgeous, the stainless steel appliances, and the kitchen layout gives the unit a very modern and open feel, the grounds are well kept, it is quiet, and has a very safe feel (especially with the gate that surrounds the entire complex). The maintenance crew is friendly and they are very swift. I haven't met the complete management team but Morgan is most definitely a favorite of mine. She is amazing! Very personable and helpful even before we decided to move in, she remembers my and my husband's name and apartment number so I never have to remind her. It really helps with getting packages, asking questions, and maintenance requests. She really goes the extra step to ensure that it feels more like a community instead of a business. There is a gym that you have 24 hr access to which is nice although I wish the machines and equipment were more up to date, but its no biggie. There is a recreational center directly across the street that my husband uses often. They have basketball leagues and others that anyone can start or join which is a good way to get to know your neighbors and meet people in the community while having some fun. All in all I really love this complex, we couldn't have chosen a better place to settle down.
keyla Jay
October 03, 2017