Dec 5, 2025. Its day 5 with no power, but we have heat so its not urgent. Despite activley engaging the office since monday morning, multiple times a day, they were not able to get ahold of the electrical company. Now they will be closed all weekend. The office should have paperwork to prove these events. My pregnant wife works from home. There is no internet now, so by Monday she will have been out of work for a week. We cannot cook, and have effectivly been isolated to our bedroom.
The office namely Emily S., shes apparently the manager(?), blames us for having a space heater plugged in, forgetting about it as we try to microwave food, and blowing more than the breaker. Maintenance who saw us 2 days ago says its a wiring issue, but Emily probably right. It's our fault this happened, and for what she makes out to be such a simple issue for some reason should take a week or longer just to get someone qualified out here to look at it. Personally, i do not think she is the kind of managment I would want running my apartment complex. With the holidays and all maybe she's too distracted. Maybe we aren't worth priority of some sort. Until this issue is resolved this place will be my journal. A testimate to the abilities of Emily and her team (excluding Renee and Anita).
Ms Anita and Ms Renee they give me peace when times are tough because they do everything they can and communicate it well with me. Emily and the other lady they do not. These apartments could do so much better without trying. More tomorrow.
December 7, 2025 - Tomorrow they are supposed to contact the Electrical company. Updates will come then.
December 8, 2025. I woke up at 11:30 its my day off. My wife hadn't heard from the office yet, so at 11:45 I called the office. Miss Renee said she would speak with Emily and call me back. After 30 minutes of no response I went down myself. Emily said that an electrician will be out today but they didn't say when, so until we find out I will be hanging out with Emily.
Its 1:40 all I want is a general time frame of when the electrician will be out. I don't per say trust Emily to look out for us after 7 days and all she has is "we have to wait".
So I called the Vendor myself to get a general time. They said they're unaware of our apartments which was strange because a guy named Jimmy called Emily saying how I did in fact call the vendor and how it was inappropriate? I got the name from Emily. Anyways, apparently the electrician will be out in 15 minutes. Updates soon.
On a side note, the office persistently says its my fault this happened. Regardless I dont feel like I or my wife should be punished for 7 days until Emily deems it worth while to make us a priority.
December 8, 2025. Turns out Emily is Arrogant because the Electricians gave us this little light switch that had melted at the connection sites. She and her maintenance crew said we had too much plugged in, but the truth is there was a short at the switch in our office closet and caused our office room, living room, kitchen, and hallway to lose power. Photo is attached.
It took Emily 7 days just to contact the electricians. During that time she berated us and blamed us for something we didn't even cause. We felt punished by her and her staff members, excluding Anitta who was very kind and understanding of my problem. Emily should be removed from her position because she is unreliable and degrades the value of these apartments and those who live in them.
Brandon Williams
November 26, 2025
