Multiple (4+) instances of water leaking from my and the upstairs unit’s HVAC systems over the course of two years took a toll on my sanity. Maintenance made two “attempts” to respond the first two times, but neither one ended in any changes to my system, just a couple bandaids and duct tape. They finally replaced my entire HVAC unit when the heat wouldn’t turn on last winter, but the leaking never stopped. The office was non-communicative, even when I reported mold appearing in the ceiling and walls, which was also never fixed, just covered up. The semi-subterranean unit always felt damp, dark, and hellish, and the constant roach problem made it much worse, despite paying a small monthly amount for a bug spraying company to send an uncaring kid to each apartment without keys (must be home) who will be listening to music and spray his chemical in the bathroom and not at any of the doors. Community members, when driving their trash to the compactor because it is so very far from most of the buildings, would frequently drop bags of garbage (accidentally) on the street and not bother picking them up. The parking situation is a damn farce. Most uncovered parking spots in front of or near my own apartment were registered, pay-to-park spots assigned to other people ($10/month, I think?). The covered carport spots, which I do not think were ever completely utilized by residents, will result in a tow without warning if you decide to park there for any amount of time, but they seem not to care at all about cars parked in emergency fire lanes. For the amounts they are asking now, there is no way I could recommend someone signing a new lease at Haven. If you can afford literally anything else, go there.
Ryan Barnes
August 10, 2019
