Donât do it. My friend and I moved in because the price was pretty affordable for a 2 bed 2 bath and the location was decent. I wish we did more research.
1. Our hot water didnât work our very first day we moved in. We called them to let them know and it took a few days. When we called again, they told us it was a Spire issue. We called Spire and they told us there was nothing they could do since our gas worked. Called the office again and after a few days, they finally sent 2 guys out to look at it and it was a simple fix that couldâve saved us a few days without hot water if they just sent someone out.
2. Our AC stopped working our first month here. Summer in the Midwest, it gets hot. Again, it took days for someone to come out and look at it.
3. The neighbors have 10+ people in their apartment, school age kids who donât go to school, they live in vans scattered across the units, they even had a rooster in a plastic storage container by the front door. They are loud and weâve called the cops on them multiple times for noise complaints. The office wonât do anything about them.
4. They tagged my car to be towed with a note that said call the office to handle this. I called them several times. Everytime I called, no one answered or the property manager was NEVER in and she didnât bother to return my call. They had my car towed at 9pm on a Tuesday and I had to pay $500 to get it out of the tow lot a week before Christmas. Because they failed to communicate anything with me.
5. The trash overflows nonstop. They towed my car because expired tags and they wanted to âclean up the propertyâ but they arenât worried about the filth or the 10 janky vans that people live in all around the complex. We pay $25 for trash services and for what?
6. We pay to live in a gated community. We pay to feel secure. But my roommates car was broken into 2 times in a week because the gates donât work. We also noticed in the lease that there is supposed to be patrol or security 24/7 but in the 6 months weâve lived here, we have never seen any patrolman or security.
7. Our garage disposal hasnât worked for over a week. We have called several times about this, among other issues we need to address with the property manager. We have called EVERYDAY for 2 weeks but we canât get an answer or again, the property manager is never in.
We are fed up with the negligence. The apartment isnât worth this headache. You can find cheaper and better. The poor communication, the lack of security, and the unwillingness to cooperate with tenets needs to be addressed and fixed.
Kimberly Cornett
February 18, 2024
