Skip to main content

Reviews Page 17

Reserve at Hillcrest Logo


3.5

| 834 Reviews


10500 Hillcrest Rd, Kansas City MO 64134

(816) 761-7617

http://www.reserveathillcrest.com/


See why our residents are raving! Our Kansas City, Missouri, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Reserve at Hillcrest apartments in Kansas City, Missouri today. 


Reviews List

M

This place is the most horrendous apartment I’ve ever lived in. My Air conditioner has been broken ever since I moved in last year and they still have yet to fix it and I highly doubt they ever will. It will blow hot air when it runs for too long and it has gotten up to 100° in my apartment but there are holes in all of the screens so I can’t open my windows to air it out or bugs get in. The front office and maintenance do not care no matter how many times I’ve begged them to come out to fix it. There are people that live in vans in the parking lot which the front office has actually tried to fix but it doesn’t stop them. There is always loud noise outside at all times of night. But the worst thing that has happened is my car getting stolen out of the parking lot. The security here is zero even tho it’s a “gated community” and has “metro patrol” (I’ve never seen metro patrol here and when my car did get stolen it took 4 hours to even file a police report nobody came out I had to go to the station myself) and the front office did not care whatsoever. It is not worth it to live here at all considering the almost $200 evergy bill I get from my broken Air conditioner and my car getting stolen.

Megan Swenson

June 03, 2024

A

First apartment! Had me in within a day! Great lady’s at front desk!

August Larsen

June 01, 2024

Y

Don’t move here. Haven’t been here a week and the AC isn’t working. They told us they will bring a portable AC & still hasn’t brought it. It’s 80 degrees outside and 89 in the home. This is an unlivable environment and no way to contact 24/7 maintenance.

Yanae Dye-Hardin

May 29, 2024

C

This apartment complex if you haven't never had roaches, don't move to this apartment complex because they do got roaches. The maintenance don't care about things that need to be fix. Management, don't either. You will be really wasting your time. Trying to get a place here. I'm standing here now and we can not wait until our year is up we are moving out?

CCheesezy Cuisine baked goods to go

May 28, 2024

M

It was a great experience the leasing office is amazing, I would recommend to everyone

MICHAEL HENRY

May 23, 2024

N

I’ve got to say, i’ve been at some bad apartment complexes, but so far haven is top of the list, if I could give a 0 I would. Since my tour I was lied to about the level of attention to problems, the environment, etc. Firstly the sound level is horrible, people with illegal exhausts at 3am, gunshots, very loud and hard to sleep. I have repeatedly asked for my ac to be fixed since i’ve moved in which would make it 6 months with no air conditioning whatsoever. There’s been something living in the ceiling above my bed, and every person they send to help just says “oh I can’t get up there”. The slogan here is “luxury at its finest”, yet in the 7 months i’ve been here, the trash compactor caught fire and was down, front gate has never been fixed, people living in vans in the parking lot taking up spaces, and so much more. Please stay far away from this place, they ignore requests, don’t call back AT ALL, don’t care about your well being, and yet your charged $300 if your 2 days late on the rent 🤯. Lastly, you’ll never get in contact with actual property management if you have an issue, they just don’t exist I guess. Lots of things need to be done here, and I will not be re signing my lease at this miserable place. STAY AWAY

Noah Laber

May 20, 2024

N

I’ve got to say, i’ve been at some bad apartment complexes, but so far haven is top of the list, if I could give a 0 I would. Since my tour I was lied to about the level of attention to problems, the environment, etc. Firstly the sound level is horrible, people with illegal exhausts at 3am, gunshots, very loud and hard to sleep. I have repeatedly asked for my ac to be fixed since i’ve moved in which would make it 6 months with no air conditioning whatsoever. On top of that, the slogan here is “luxury at its finest”, yet in the 7 months i’ve been here, the trash compactor caught fire and was down, front gate has never been fixed, people living in vans in the parking lot taking up spaces, and so much more. Please stay far away from this place, they ignore requests, don’t call back AT ALL, don’t care about your well being, and yet your charged $250 if your 2 days late on the rent 🤯. Lastly, you’ll never get in contact with actual property management if you have an issue, they just don’t exist I guess. Lots of things need to be done here, and I will not be re signing my lease at this miserable place. STAY AWAY

Noah Laber

May 20, 2024

M

My window is falling out bugs crawl through all day cars broken into months ago and the glass is still in the parking lot today. Balcony still hasn’t been fixed bathroom door hasn’t been fixed rent is high standards are low.

Million DollarDash

April 25, 2024

K

I would give zero stars if I could. The place is falling apart. The first week I moved in my apartment was infested with fleas (I don’t have any pets) nor have I ever had a flea infestation in my life. I had to sleep in my car a few days because the infestation was so bad. my washer broke in a few months living here and maintenance didn’t care. My garbage disposal stopped working the first month which made the apartment smell awful and leaked water from the dishwasher. Toilets always clog with any toilet paper and have difficulty flushing. I was opening the freezer and the handle came off. The foundation of my apartment was sliding so there were cracked in the windows where the cold would come in. The walls were so paper thin, i could hear the nearby school kids all day. The bathroom mirror fell off the wall randomly at night. My ceiling would leak when it rained. There was paint drops all over the the floor from the landlord special. The neighbor kept stealing stuff off my porch and ripped off a piece my porch to steal it. police nor apartments couldnt do anything from "lack of proof". there was always mountains of trash from the overflowing community trash. gates never worked. huge potholes damaged my car. Security patrol doesnt exist, it's just an abandoned old deputy car sitting in a parking space for the past year. Office never picks up the phone, after you sign a lease immediately their true colors come out.

Kristy

April 23, 2024

D

Donnesha Adams

March 20, 2024

View Previous Reviews View More Reviews
Show Selected Reviews
®2026 Reserve at Hillcrest
×

We use cookies to improve your experience. By clicking "Accept", you consent to the use of cookies.