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Reviews Page 16

Reserve at Hillcrest Logo


3.5

| 839 Reviews


10500 Hillcrest Rd, Kansas City MO 64134

(816) 761-7617

http://www.reserveathillcrest.com/


See why our residents are raving! Our Kansas City, Missouri, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Reserve at Hillcrest apartments in Kansas City, Missouri today. 


Reviews List

A

Don’t do it. Waisted $321 and some change for them to tell me a move in date that would work and nobody ever called me back or would answer the phone. Super cute place I will say. But,that’s all that’s going for them.

Aubrie Murdock

July 28, 2024

c

Anita was amazing at getting me into an apartment asap. Always cheerful and helpful

cyndi jones

July 27, 2024

B

James went above and beyond in reparing the issues. Identified a compounding issue and took the time to fully explain the issue to his assistant. Tidy, cleaned up and was respectful. Thanks

Bryon D. Grable

July 23, 2024

m

marijane voyles

July 21, 2024

T

ALL CURRENT HAVEN RESIDENCE This is an urgent notice requesting your immediate attention and response to the letter recently placed on your doors. We are preparing a class action lawsuit to address numerous unresolved issues affecting our community. If you have previously lodged complaints regarding any of the following matters, your participation is crucial: - Pest infestations - Inadequate trash management - Non-functional pool facilities - Incidents of sexual harassment by staff - Issues with air conditioning or heating systems - Security concerns related to the property gates In the coming weeks, a comprehensive notice detailing all complaints will be posted on your door. This notice will require you to submit evidence and pertinent information to support the case. Following this, you may receive another notice concerning the withholding of rent, and we strongly advise that you comply when requested by our office. Your cooperation and the evidence you provide are vital to rectify these issues. Together, we can ensure that management is held accountable and our living conditions are improved.

Ty Allen

July 16, 2024

S

Sanderiah Haney

July 13, 2024

I

I was here for 12 months and there was nothing but issues. First off, there is only one trash compacter for the entire complex, so it’s constantly overflowing. The road noise is awful, it’s right next to the grandview triangle so pretty much constant noise. Lots, and I mean lots, of crime. People dump stolen cars here (because the gates never worked the entire time I was there), gunshots, and I constantly had packages stolen. The buildings themselves are awfully maintained. All maintenance does is quick fixes and never addresses the real issue. It takes them damn near a month to even get to your maintenance issue. My building had 6 pipes burst last winter and the building flooded. I was fortunate and didn’t get hit too bad, but the units across from me were totally uninhabitable. They left the flooded unit and when I moved out it was covered in mold. My air conditioner broke during last fall when there was dangerously high temperatures (over 100 degrees) and it took them over a month to fix it. I had to purchase a window AC unit on my own dime so that my dog and I didn’t have a heat stroke. They didn’t offer me any solutions in the meantime. BEWARE if you have a dog, people constantly let their dogs out off leash and don’t control them.

Ivy Wiens

June 16, 2024

K

Please do not move here! This is such an unsafe community and the reason they are jacking the prices up because they can’t keep apartments occupied. Constant break ins/ shootings/stabbings. Do not move here if you have kids especially. Yes you get new and updated appliances but it is not worth it when you don’t have water for weeks/ ac/ heat because they do not have any urgency in fixing things. There is no communication. Just look at the rest of the reviews on here. I get that some people have no other options because they don’t care about credit here. If you’re willing to put up with the rude office ladies and the constant issues with this complex then by all means go ahead but all the proof is in the reviews!

Katiana

June 12, 2024

A

My experience in this complex has been awful they refuse to get my air fixed my washer broke took several months for them to bring a new one and my air has not worked since last July they closed my work order because the "season was changing' ansolutley unacceptable there was never any follow up or compensation DO NOT MOVE HERE they will not take care of you if something goes wrong and will look at you crazy in the face when you go up to the office to see whats going on noone knows anything and the gates are probably the worst thing about the complex they never work and if the do they have hang over your car like a chainsaw its horrible do not move here!!!!!!

Ajachae

June 12, 2024

A

My experience in this complex has been awful they refuse to get my air fixed my washer broke took several months for them to bring a new one and my air has not worked since last July they closed my work order because the "season was changing' ansolutley unacceptable there was never any follow up or compensation DO NOT MOVE HERE they will not take care of you if something goes wrong and will look at you crazy in the face when you go up to the office to see whats going on noone knows anything and the gates are probably the worst thing about the complex they never work and if the do they have hang over your car like a chainsaw its horrible do not move here

Ajachae

June 12, 2024

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