| 839 Reviews
| 839 Reviews
DO NOT APPLY THEY STOLE MY MONEY AND LIED FOR MONTHS. Worst management of all time. Pretended I got denied, then told me I got accepted later on and took my 350 application fee. Trying to force me to move in. Worst scheme ever donât do it!!!!!
Ran Ran
December 12, 2024
Michael Mains
December 09, 2024
Review NUMBER TWO ITS THAT BAD EDIT: LIES. no one told me you "tripped over a phone cord" someone else answered the phone when I called back. WE STILL HAVENT RECIEVED ANY MONEY BACK AND WE NEVER LIVED HERE. THE PEOPLE WORKING HERE ARE NOT TRUSTWORTHY AND YOU SHOULD NOT GIVE THEM ANY MONEY. READ THESE REVIEWS AND TRUST THEM THESE PEOPLE DONT CARE ABOUT ANYTHING BUT THE MONEY IN THIER OWN POCKETS. STILL HAVENT HEARD FROM CORPERATE EITHER. THIS ENTIRE COMPANY IS AWFUL. ORIGINAL: Iâve been in communication with The Haven ever since they screwed me and my girlfriend over by selling us an apartment someone already signed for and moved in. Today I called to see where my refund is and they told me it takes 30 days after telling me at an earlier date that it only takes two weeks- I even waited more than the two weeks to call and ask where the refund was. Once I talked to Stephanie and explained who I was she put me on hold and after listening to the most awful hold music I was met with the sound of someone hanging up. I immediately called back and the man who answered was quick to already know who I was and tried to push me off the phone while telling me heâd mail me my check while I already know they DID NOT HAVE AN ADDRESS FOR US. I want someone from corporate to call me and discuss whatever it is they have to put me on hold for all the time. We had to move with negative money in our accounts because of this- THIS BUSINESS DID NOT ONE SERVICE FOR US AND IS KEEPING OUR MONEY. They keep saying theyâre trying to fix it and I see NOTHING being done- no email, no call, nothing for weeks. DO NOT WORK WITH THE BUSINESS GO LITERALLY ANYWHERE ELSE FROM THE SOUNDS OF IT RENTING IN A SHOE BOX FROM A MOUSE WOULD HAVE BETTER PROPERTY MANAGEMENT
Gracey Hopkins
December 04, 2024
If you enjoy your apartment being flooded with pee and poo this is the place for you. No preventative maintenance on their outdated plumbing (All plumbing is connected so if one person in a different unit above you is flushing stuff they shouldnât itâll effect the people below.)Management does not care about sewage flooding the apartment, when told the apt is flooded and needs to be fixed it could take a couple months for the fix to happen because they arenât on top of it. We have asked management to do preventative maintenance on plumbing for years but they will not do so, they simply let places flood then call people in to extract water and clean the floors/bathrooms. On top of all that, when the place is flooding you have to call the âemergency maintenance lineâ which sends you to voicemail and you have to hope whoever is on call wakes up and checks it. It is the most ridiculous thing Iâve ever seen in my life. This is the 9th time this has happened but weâve been stuck in our lease. The low rent is not worth the horrible management. Update. Upon last time I was in that unit , my toilet stopped working. I called the office and maintenance line to inform them âif a plumber doesnât come soon this apartment will flood.â 8 hours later I returned home from work and my apartment was flooded with human waste. They DO NOT take maintenance request by the seriousness of them. I donât think they take them at all, Iâve fixed most minor issues myself because they never show up when I request them to.
Conner Gibson
November 23, 2024
If you enjoy your apartment being flooded with pee and poo this is the place for you. No preventative maintenance on their outdated plumbing (All plumbing is connected so if one person in a different unit above you is flushing stuff they shouldnât itâll effect the people below.)Management does not care about sewage flooding the apartment, when told the apt is flooded and needs to be fixed it could take a couple months for the fix to happen because they arenât on top of it. We have asked management to do preventative maintenance on plumbing for years but they will not do so, they simply let places flood then call people in to extract water and clean the floors/bathrooms. On top of all that, when the place is flooding you have to call the âemergency maintenance lineâ which sends you to voicemail and you have to hope whoever is on call wakes up and checks it. It is the most ridiculous thing Iâve ever seen in my life. This is the 9th time this has happened but weâve been stuck in our lease. The low rent is not worth the horrible management.
Conner Gibson
November 23, 2024
This is a nice apartment complex
Sean bice
November 13, 2024
Just moved in Friday, and I love my apartment. Staff has been amazing, huge S/O to Anita and Khale. The office staff pretty much knows me now lol but I promise Iâm a good tenant. Overall, preparations for move in definitely could have been better, but even with the few things still needing to be done in the apartment the staff has communicated everything with me. So far, everythingâs pretty good. Update: theyâve gotten everything taken care of in my place.
Royce Shields
November 12, 2024
Just moved in Friday, and I love my apartment. Staff has been amazing, huge S/O to Anita and Khale. The office staff pretty much knows me now lol but I promise Iâm a good tenant. Overall, preparations for move in definitely could have been better, but even with the few things still needing to be done in the apartment the staff has communicated everything with me. So far, everythingâs pretty good.
Royce Shields
November 12, 2024
I recently had a troubling experience with this Haven. They overcharged me by $146 and have shown no interest in resolving the issue. Their mismanagement and lack of accountability are utterly frustrating. It seems like each visit only ends up with more charges rather than solutions. Considering their ineptitude, it's high time Jackson County looked into their practices. Tenants deserve transparency and honesty, and sadly, that is sorely lacking here. I wouldn't recommend this place to anyonrre.
Michael Mains
November 11, 2024
Donât believe the 5 star reviews. This place is a joke do not move in here.
Robert
November 10, 2024