I currently live in the apartments. Since moving in Iâve had issue after issue. There is literally no communication from them. Have to call over and over hoping someone answers. Each time I call I now send an email to keep document of them never responding. My dryer has not worked since Christmas Eve, my bedroom door is literally hanging off, toilet seats loose, faucet is broken/hanging. Just maintenance issue after maintenance issue. They tell you someone will show to your home âMondayâ itâs been months now. They do not show. Then ask will something be accommodated? No youâre expected to pay full rent. They do not care, theyâre never in the office. The new property manager today told me someone would for sure come to the apartment, of course no one showed. Said she would call back, no follow up or response. This is just not ok, itâs totally unfair. She said âyour apartment is still in living conditionsâ all I could say was wow! I have keys to another apartment that the office gave me a month ago, to dry my clothes. Didnât know, but now someone lives there, can you see how embarrassing this is. So Iâm back to no dryer although I didnât like having to tote clothes back and forth in the snow, anyway. I really like the apartment, but at some point submitting a maintenance request isnât enough.
Royce Shields
February 28, 2025
