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Reserve at Hillcrest Logo


3.5

| 834 Reviews


10500 Hillcrest Rd, Kansas City MO 64134

(816) 761-7617

http://www.reserveathillcrest.com/


See why our residents are raving! Our Kansas City, Missouri, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Reserve at Hillcrest apartments in Kansas City, Missouri today. 


Reviews List

M

I love my apartment, it’s everything I wanted in my next home. The staff is great and the maintenance is on point.

Mandolin Canady

January 28, 2025

L

Fair

Larry Smith

January 12, 2025

b

bianca osongo

January 02, 2025

L

Latasha Holiwell

December 28, 2024

J

I love my new apartment! The leasing office has been amazing. The maintenance crew is amazing, knowledgeable, and quick to help and fix everything! I appreciate all the work they’ve done.

Jaclyn Butler

December 13, 2024

R

DO NOT APPLY THEY STOLE MY MONEY AND LIED FOR MONTHS. Worst management of all time. Pretended I got denied, then told me I got accepted later on and took my 350 application fee. Trying to force me to move in. Worst scheme ever don’t do it!!!!!

Ran Ran

December 12, 2024

M

Michael Mains

December 09, 2024

G

Review NUMBER TWO ITS THAT BAD EDIT: LIES. no one told me you "tripped over a phone cord" someone else answered the phone when I called back. WE STILL HAVENT RECIEVED ANY MONEY BACK AND WE NEVER LIVED HERE. THE PEOPLE WORKING HERE ARE NOT TRUSTWORTHY AND YOU SHOULD NOT GIVE THEM ANY MONEY. READ THESE REVIEWS AND TRUST THEM THESE PEOPLE DONT CARE ABOUT ANYTHING BUT THE MONEY IN THIER OWN POCKETS. STILL HAVENT HEARD FROM CORPERATE EITHER. THIS ENTIRE COMPANY IS AWFUL. ORIGINAL: I’ve been in communication with The Haven ever since they screwed me and my girlfriend over by selling us an apartment someone already signed for and moved in. Today I called to see where my refund is and they told me it takes 30 days after telling me at an earlier date that it only takes two weeks- I even waited more than the two weeks to call and ask where the refund was. Once I talked to Stephanie and explained who I was she put me on hold and after listening to the most awful hold music I was met with the sound of someone hanging up. I immediately called back and the man who answered was quick to already know who I was and tried to push me off the phone while telling me he’d mail me my check while I already know they DID NOT HAVE AN ADDRESS FOR US. I want someone from corporate to call me and discuss whatever it is they have to put me on hold for all the time. We had to move with negative money in our accounts because of this- THIS BUSINESS DID NOT ONE SERVICE FOR US AND IS KEEPING OUR MONEY. They keep saying they’re trying to fix it and I see NOTHING being done- no email, no call, nothing for weeks. DO NOT WORK WITH THE BUSINESS GO LITERALLY ANYWHERE ELSE FROM THE SOUNDS OF IT RENTING IN A SHOE BOX FROM A MOUSE WOULD HAVE BETTER PROPERTY MANAGEMENT

Gracey Hopkins

December 04, 2024

C

If you enjoy your apartment being flooded with pee and poo this is the place for you. No preventative maintenance on their outdated plumbing (All plumbing is connected so if one person in a different unit above you is flushing stuff they shouldn’t it’ll effect the people below.)Management does not care about sewage flooding the apartment, when told the apt is flooded and needs to be fixed it could take a couple months for the fix to happen because they aren’t on top of it. We have asked management to do preventative maintenance on plumbing for years but they will not do so, they simply let places flood then call people in to extract water and clean the floors/bathrooms. On top of all that, when the place is flooding you have to call the “emergency maintenance line” which sends you to voicemail and you have to hope whoever is on call wakes up and checks it. It is the most ridiculous thing I’ve ever seen in my life. This is the 9th time this has happened but we’ve been stuck in our lease. The low rent is not worth the horrible management. Update. Upon last time I was in that unit , my toilet stopped working. I called the office and maintenance line to inform them “if a plumber doesn’t come soon this apartment will flood.” 8 hours later I returned home from work and my apartment was flooded with human waste. They DO NOT take maintenance request by the seriousness of them. I don’t think they take them at all, I’ve fixed most minor issues myself because they never show up when I request them to.

Conner Gibson

November 23, 2024

C

If you enjoy your apartment being flooded with pee and poo this is the place for you. No preventative maintenance on their outdated plumbing (All plumbing is connected so if one person in a different unit above you is flushing stuff they shouldn’t it’ll effect the people below.)Management does not care about sewage flooding the apartment, when told the apt is flooded and needs to be fixed it could take a couple months for the fix to happen because they aren’t on top of it. We have asked management to do preventative maintenance on plumbing for years but they will not do so, they simply let places flood then call people in to extract water and clean the floors/bathrooms. On top of all that, when the place is flooding you have to call the “emergency maintenance line” which sends you to voicemail and you have to hope whoever is on call wakes up and checks it. It is the most ridiculous thing I’ve ever seen in my life. This is the 9th time this has happened but we’ve been stuck in our lease. The low rent is not worth the horrible management.

Conner Gibson

November 23, 2024

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