I have been living at this apartments for three years and I have to say that these apartments get worse every single year. The first year I moved in the hot water tank went out the first month, and they consistently told me that the water tank was brand new. It took over a month for them to finally replace hot water tank. The second year here, half of the complex was without water for weeks and I was told to call the water department. When I did, they told me that the management/maintenance had yet to complete repairs on their end so that they could come out and turn the water back on. I had to go to family member homes to shower and do laundry. My garbage disposal wasnât working and was flooding into the dishwasher and it took them weeks to fix that as well. Now currently the drain to my washing machine is clogged and spilling water onto the floor. Not to mention my A/C has not worked properly the entire 3 years I have been here. The window was cracked when I first moved in, and none of the blinds would open. The windows donât close all the way so in the wintertime the bedroom get extremely cold and in the summer they get extremely hot. All they do is ignore the actual issues and find temporary solutions to bigger problems. All of the office staff is EXTREMELY rude! Rene has put me on hold and then hung up on me, Emily the property manager is the worst of them all. She was very rude when I tried filing complaints about the things that had been going on, and didnât seem like she cared at all. My mother lives with me with an oxygen machine and it makes the house feels warmer and Emily told me that 72-74 degrees was a comfortable temperature for her inside during the summer months. They constantly put notes for other residents on my door and are rude when I try to communicate that they have the wrong person. Not to mention the neighbors here are terrible, chasing other neighbors into their apartments with guns and leaving their dogs on their balconies to pee onto the ones below. I am usually not a person that complains a lot and have tried being nice and polite when dealing with staff here and Iâve gotten met with some of the nastiest attitudes, especially with the new staff in the office. It is truly upsetting to live in such conditions with the amount of money that I pay every month.
Charlnae Spearman
May 12, 2026
